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Account & Billing

Credits and Subscriptions

Understanding how credits and subscriptions work

Understanding Credits and Subscriptions

Fiu-Fiu offers flexible pricing options to suit your needs. This guide explains how credits and subscriptions work.

What Are Credits?

Credits are the currency used for generations in Fiu-Fiu. Each time you:

  • Try on an outfit
  • Generate a headshot
  • Change clothing colors
  • Create any AI-generated image

You use 1 credit per generation.

Free Trial

All new users receive 5 free credits to test the application and experience the features.

Pricing Options

Option 1: One-Time Credit Purchase

100 Credits for $9.99

  • Pay once, use anytime
  • Credits never expire
  • Perfect for occasional users
  • No recurring charges
  • Non-refundable

Best for:

  • Trying out the service
  • Occasional fashion needs
  • Specific projects or events
  • Users who prefer one-time payments

Option 2: Subscription

$14.99 per month

  • 500 credits included per month
  • Additional generations: $0.05 each (after 500)
  • Best value for regular users
  • Cancel anytime
  • Unused credits don't roll over

Best for:

  • Fashion enthusiasts
  • Frequent online shoppers
  • Professional use
  • Users who want unlimited access

How Subscriptions Work

Monthly Billing

Your subscription:

  • Renews automatically each month
  • Provides 500 fresh credits
  • Previous month's unused credits don't carry over
  • Can be cancelled at any time

Pay-As-You-Go

After using your 500 monthly credits:

  • Continue generating at $0.05 per generation
  • No generation limits
  • Only pay for what you use
  • Charges appear on your next billing cycle

Cancellation

You can cancel your subscription anytime:

  • Go to Account Settings
  • Click "Manage Subscription"
  • Select "Cancel Subscription"
  • You'll keep access until the end of your billing period
  • No refunds for unused time

Managing Your Credits

Checking Your Balance

View your current credit balance:

  1. Log into your account
  2. Check the top right corner
  3. Your credit balance is always visible

Credit History

Track your credit usage:

  1. Go to Account Settings
  2. View "Usage History"
  3. See detailed breakdown of generations

Low Credit Warnings

We'll notify you when:

  • You have 10 credits remaining (credits pack)
  • You've used 450 of 500 monthly credits (subscription)
  • Your subscription needs renewal

Purchasing Additional Credits

For Subscription Users

If you're on a subscription and want extra credits:

  • Use pay-as-you-go ($0.05 per generation)
  • Or purchase a 100-credit pack for bulk savings

For Credit Pack Users

When you run out of credits:

  • Purchase another 100-credit pack
  • Or upgrade to a subscription for better value

Billing Questions

Payment Methods

We accept:

  • Credit cards (Visa, Mastercard, American Express)
  • Debit cards
  • Other methods supported by Stripe

Payment Security

All payments processed through Stripe:

  • Bank-level encryption
  • PCI DSS compliant
  • We never store your payment details
  • Secure and trusted platform

Refund Policy

Credit Purchases:

  • All credit purchases are final
  • Non-refundable
  • Credits never expire, so use them at your pace

Subscriptions:

  • Monthly payments are non-refundable
  • Cancel anytime to stop future charges
  • Keep access until end of billing period

Billing Issues

If you experience billing problems:

  1. Check your payment method is valid
  2. Ensure sufficient funds
  3. Verify billing address
  4. Contact support@fiu-fiu.com

Upgrading or Downgrading

From Credits to Subscription

Switch to subscription anytime:

  1. Go to Account Settings
  2. Select "Start Subscription"
  3. Your existing credits remain available
  4. Use credits before subscription credits

From Subscription to Credits

Cancel your subscription:

  1. Subscription ends at period end
  2. Purchase credit packs as needed
  3. No interruption in service

Enterprise or Bulk Pricing

Need credits for a team or business?

  • Contact us at support@fiu-fiu.com
  • Custom pricing available
  • Volume discounts
  • Dedicated support

Tips for Maximizing Your Credits

  1. Plan Ahead: Save outfit combinations before generating
  2. Quality Photos: Use good photos to avoid re-generations
  3. Batch Generations: Try multiple looks in one session
  4. Use Wisely: Preview before generating
  5. Regular Use: Subscription offers best value for regular users

Questions?

Have questions about credits or billing?

Ready to get started? Choose Your Plan